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Shipping policy

At Cross Herb, we want to ensure that our customers receive their purchases in a timely and efficient manner. We are proud to offer shipping to all locations within Pakistan, and our products are shipped via our reliable and trusted courier partner, TCS.

Orders are usually processed and dispatched from our facility within 1-2 business days of being placed. Shipping times may vary depending on your location, with deliveries typically taking between 2-4 business days for most locations within Pakistan. Once your order is dispatched, you will receive an email and/or SMS from Cross Herb with a tracking number to follow your parcel's journey.

Our Shipping Rates

  • Free Shipping Over 4,000 PKR: All orders with a total value of 4,000 PKR or more will automatically receive free shipping.

Please note that while we work closely with our courier partner, we cannot be held responsible for any unforeseen delays caused by the courier service.

If you have any questions or concerns about our shipping policy or the delivery of your order, please don't hesitate to contact our customer service team. We're here to ensure that your shopping experience with Cross Herb is as seamless and enjoyable as possible.